Responsible Gaming

At foji9 Responsible Gaming — Keep it fun, know your limits

Gaming should be a source of fun, not stress. foji9 believes that when every player knows their limits, sticks to a budget, and plays with the right mindset, gaming becomes truly enjoyable.

24/7 Support
18+ Adults only
100% Voluntary exclusion
5 Protection tools

Foji9 is strictly for adults aged 18 and above. Gaming is entertainment — not a source of income. If you or someone you know is struggling with gaming, please reach out to our support team.

Our Responsible Gaming Features

Tools & policies foji9 uses to keep you safe

Set a budget limit

Set a daily, weekly, or monthly deposit limit in advance. Once the limit is in place, it cannot be exceeded — this is the most effective way to protect your finances.

Session time control

Set a limit on how long you play in one session. Once the time is up, foji9 will automatically alert you and encourage you to take a break.

Cooling-Off Period

If you feel like you need a break, take a cooling-off period of 24 hours up to 6 weeks. During this time, no gaming activity will be possible on your account.

Self-exclusion feature

For a longer break, choose Self-Exclusion. We offer options ranging from 6 months to a permanent account closure.

Minor Protection

Foji9 strictly enforces an 18+ policy. No withdrawals are processed without KYC verification. Use parental control tools to prevent underage access.

24/7 assistance

If you're struggling with gaming, contact our support team any time. We'll guide you in the right direction — without judgment, and with genuine care.

Why is responsible gaming important?

Online gaming adds joy to your life when it stays a form of entertainment. But when it becomes a habit, exceeds your budget, or causes stress — that's when problems begin. Responsible gaming at foji9 isn't just a policy; it reflects our deep commitment to every player's well-being.

Many players in Bangladesh come to online gaming platforms for entertainment. But not everyone knows when to stop or how much is too much to spend. foji9 believes it is the platform's ethical responsibility to provide every player with the right information and the tools to set limits from the very start.

Keep in mind: Gaming is entertainment, not an investment. No one can guarantee winnings — but playing responsibly guarantees a good time.

Signs of problem gaming

We don't always notice when gaming is having a negative impact on our lives. Read through the signs below carefully — if two or more apply to you, it may be time to seek help.

Sign Description Level
Budget overrun Consistently going over the budget you set Caution
Chasing Losses Chasing losses by placing bigger bets to try to win back what you lost Risky
Gaming in secret Hiding your gaming activity from family or friends Caution
Psychological dependency Feeling restless or irritable when not gaming Risky
Disruption to Daily Life Cutting back on work, studies, or family time to make room for gaming Risky
Borrowing to Play Taking on debt or dipping into savings to fund gaming Risky
Loss of time control You planned for 1 hour, but 5 hours have gone by Caution
If you notice 3 or more of the signs above: Activate foji9's self-exclusion feature immediately and contact our support team. You are not alone.

The golden rules of safe gaming

Keep these responsible gaming guidelines in mind whenever you play on foji9. Even experienced players follow them — because they're what makes gaming enjoyable over the long run.

  • Only play with money set aside for entertainment: Only set aside money you can afford to lose without it affecting your life.
  • Set your budget first: Decide how much BDT you are willing to spend before each session starts.
  • After a loss, stop there: Accept losses when they happen — don't chase them by placing bigger bets.
  • Take regular breaks: Take at least a 10-minute break every hour. Get up, stretch, walk around, and drink some water.
  • Play with a clear head: Avoid gaming when you are in a bad mood, under stress, or have been drinking.
  • Keep your family in the loop: Be open about your gaming — don't hide it. Transparency makes it much easier to keep things under control.
  • Withdraw your winnings: When you hit a big win, withdraw the money instead of putting it back on the line.

How to Set Limits on foji9

After logging in to foji9, you can set safety limits at any time from your account settings. This process is fully confidential. Once active, limits can be decreased immediately, but increasing them requires a 24-hour waiting period.

1
Log in to your account

Log in to your foji9 account and click the profile icon in the top right corner.

2
Go to the Responsible Gaming section

Go to the Settings menu and select the "Responsible Gaming" option.

3
Set your preferred limits

Set a deposit limit, session time, loss limit, or self-exclusion — whatever you need.

4
Confirm

After your limit is set, you will receive a confirmation SMS or email. It takes effect immediately.

Important: Once self-exclusion is active, foji9 will stop sending you any promotional emails or offers. This decision is for your own wellbeing, and we respect it.

Where to get help

Gaming addiction is a real issue and nothing to be ashamed of. The foji9 support team is always here for you. You can also reach out for professional help:

  • foji9 Support: Live chat available 7 days a week, 24 hours a day — completely confidential
  • National Mental Health Helpline (Bangladesh): 16789 — free counselling
  • Gamblers Anonymous: International support groups — a peer support platform for people experiencing gambling-related difficulties
  • Family & friends: Talk openly with the people close to you — it's the most powerful form of support

Self-Assessment

Ask yourself the questions below — and answer honestly

Am I staying within a set daily budget when I play?

Can I stop immediately after a loss?

Is gaming affecting my sleep or work?

Am I comfortable talking openly with my family about my gaming?

Can I enjoy my time without gaming?

Have I avoided spending bill money on gaming?

If 3 or more answers are "No", please reach out to our support team.

Awareness level
Budget awareness85%
Time management72%
Addiction Awareness68%
Family transparency78%

Built on foji9 users' self-assessment

Quick Tools
  • Set a Deposit Limit
  • Enable the session timer
  • Set a Loss Limit
  • Take a Cooling-Off Period
  • Activate self-exclusion
Need help?

Our support team is available 24/7, 7 days a week. Reach us via live chat or email.

Protection tools at a glance

Every tool on foji9 is designed to keep your gaming experience safe

Deposit Limit

Daily / Weekly / Monthly Limits

Time limit

Set a maximum session duration

Loss Limit

Automatic break when you hit a set loss limit

Cooling-Off

Short-term break — 24 hours to 6 weeks

Self-exclusion

Account suspension from 6 months to permanent

Age verification

Age Verification (18+) via KYC

Frequently asked questions

Answers to common questions about responsible gaming

Once a fixed-term self-exclusion (e.g. 6 months) ends, you can request to reactivate your account. However, a permanent exclusion cannot be reversed — your account will remain closed. This is entirely your decision, and we respect it.

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour waiting period — this helps prevent impulsive decisions made in the heat of the moment.

No. foji9 strictly prohibits anyone under the age of 18. Age is verified through KYC checks at registration and before withdrawals. If you suspect your child is using the platform, please notify us immediately.

Gaming activity is paused during a cooling-off period, but you can still withdraw any balance in your account. Your money is always yours.

The foji9 support team can provide initial assistance and guidance. For serious addiction concerns, we will help connect you with professional mental health services and provide the necessary resources.

Foji9 is fully committed to responsible gaming. Our Privacy Policy and Terms and Conditions Read up and stay informed.

Play safe, Stay in control and enjoy

Join foji9 — where gaming means more than winning. It means safe, responsible entertainment.

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Self-exclusion feature
Budget control
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