Data Protection

Foji9 Privacy Policy — Your data is safe with us

How your personal data is collected, why it is used, and how it is kept secure — all explained transparently here.

Last Updated: January 2026

How We Protect Your Data

The core pillars of foji9's privacy protection

SSL Encryption

All your data and transactions on foji9 are protected with 256-bit SSL encryption. Your password and payment details are never stored in plain, readable format.

Secure Data Storage

Your personal data is stored on internationally compliant, secure servers. Regular backups and firewall protection are maintained to prevent any unauthorised access.

No Sale of Data to Third Parties

Foji9 never sells your personal data to any third party. Your information is used solely to deliver our services and meet legal obligations.

Anonymized Analytics

While user behavior is analyzed to improve the platform, all data is anonymized beforehand so your identity is never revealed.

Your Control

You may view, correct, or request deletion of your stored data at any time. Your rights over your own information are fully recognised.

Transparent Cookie Policy

Foji9 is fully transparent about which cookies are used and why. Cookies other than essential ones are only used with your consent.

This Privacy Policy takes effect from the moment you start using the foji9 platform. Please read it carefully. If you have any questions, contact our support team.

1 What Data We Collect

When you create an account or use foji9, certain information is collected from you. This falls into two categories — what you provide directly and what is collected automatically as you use the platform.

Information Provided Directly by You

  • Identity Information: Full name, date of birth, gender, and nationality
  • Contact Information: Email address, phone number, and current address
  • Identity Verification: Copy of National ID (NID), passport, or driving license
  • Financial information: Payment method details (Mobile Banking/Nagad/Rocket number or bank account)
  • Login Details: Username and encrypted password

Automatically Collected Information

  • IP address and device type
  • Browser Version & Operating System
  • Time spent on the platform and which pages you visited
  • Login time and location (city-level only, not your exact address)
  • Gaming History & Transaction Records
We collect only what is necessary to provide our services. Collecting excessive or irrelevant data is not foji9's policy.

2 Purpose of Data Use

Foji9 uses the data it collects only for specific, legitimate purposes. Here is a detailed breakdown of why your information is needed:

Purpose Explanation Legal Basis
Account Management Registration, Login & Profile Management Contractual Requirements
KYC Verification Age & Identity Verification Legal Obligations
Payment Processing Processing Deposits & Withdrawals Contractual Requirements
Fraud Prevention Detecting Suspicious Activity Legitimate Interest & Legal Obligations
Customer Support Responding to your complaints and inquiries Contractual Requirements
Promotional Communications Keeping You Informed About Bonuses & Offers Your Consent
Platform Improvement Improving User Experience Legitimate Interest

Your consent will be sought before your data is used for any purpose beyond those already stated. You can unsubscribe from promotional emails at any time.

3 Data Storage & Security

Keeping your data secure is foji9's top priority. We follow internationally recognised data protection standards.

1
Encryption

All sensitive data transmitted to and stored on our servers is protected with AES-256 encryption. Passwords are stored using the bcrypt hashing algorithm and are never saved in plain text.

2
Firewall & Access Controls

Only authorized personnel can access your data, and strictly on a need-to-know basis. Every access is recorded in an audit log.

3
Regular Security Audits

Regular penetration testing and vulnerability assessments are conducted by third-party cybersecurity experts.

4
Data Retention Period

Even after an account is closed, certain data must be retained for up to 5 years to meet legal obligations. Any data no longer required beyond that is deleted on a regular basis.

Please Note: It is your responsibility to keep your account password and login credentials confidential. Do not share your login details with anyone — foji9 staff will never ask for your password.

4 Third Parties & Data Sharing

Foji9 does not sell your information to third parties. However, in certain cases, data may be shared with trusted partners for specific purposes:

  • Payment Processors: Necessary information is shared with Mobile Banking, Nagad, Rocket, or your bank to process deposits and withdrawals
  • KYC service provider: With a certified verification platform for identity checks
  • Legal authorities: Upon a valid court order or lawful request from a government regulatory authority
  • Anti-fraud services: With specialized software providers to detect fraud
  • Cloud Storage: With a certified cloud service provider for secure data storage

All third-party agreements include strict data protection terms. Your data may only be used by them for the specific service they provide — nothing else.

All third-party partners of foji9 are required to comply with GDPR and international data protection laws.

5 Cookies & Tracking Technology

Foji9 uses cookies to enhance your browsing experience and keep the platform running smoothly. Cookies are small text files stored in your browser.

Cookie Types

  • Essential cookies: Login sessions, security tokens, and core platform functionality. These are essential for the platform to operate correctly and cannot be disabled.
  • Performance Cookies: Used to analyze which pages get the most visits and how fast they load. All data is anonymized.
  • Functionality Cookies: Used to remember your preferred language, display settings, and similar preferences.
  • Marketing Cookies: May be used to show you relevant ads. These operate based on your consent.

You can disable non-essential cookies through your browser settings, though some features may not work as intended afterwards.

6 Your Data Rights

If you have an account with foji9, you have several important rights over your personal data:

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your data within the limits permitted by law.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Right to Portability

You may request a copy of your data in a machine-readable format.

Right to Withdraw Consent

You may withdraw any consent given at any time.

To exercise these rights, email us at [email protected] or reach out via live chat. We typically respond within 30 business days.

7 Minor Protection

Foji9 is strictly prohibited for anyone under 18. We do not knowingly collect or store any personal information from minors.

  • Age is verified at the time of registration
  • Age is verified through identity documents during the KYC process
  • If a user is found to be underage, their account is immediately closed and all collected data is deleted
  • If parents or guardians suspect their child is using foji9, they are urged to contact us immediately
To parents and guardians: Monitor your child's internet activity. Online gaming platforms are for adults only. Visit our Responsible Gaming You can find more information on the page.

8 Privacy Policy Updates

Foji9 may update this Privacy Policy as needed. When changes are made, we take the following steps:

  • The "Last Updated" date at the top of the page will be revised
  • A notice will be sent to your registered email for any significant changes
  • Continued use of the platform after any changes will be considered acceptance of the updated policy
  • If you do not agree to the updated policy, you may request to close your account
Keep your registered email active and check this page regularly. Enable notification settings so you never miss an important update.

9 Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact our Data Privacy Team:

  • Email: [email protected] (response within 48 hours)
  • Live Chat: Chat icon at the bottom right of the platform — available 7 days a week, 24 hours a day
  • General Inquiries: Our FAQ page View

We take every privacy-related concern seriously and aim to resolve it within 30 business days. We are always committed to protecting your data.

Frequently Asked Questions

Common Questions About the Privacy Policy

No, foji9 never sells your personal data to third parties. Your information is used solely to provide our services and meet legal obligations.

Certain data may be retained for up to 5 years after account closure in accordance with legal requirements. Any data no longer needed beyond that is securely deleted.

Yes. You can request to view or delete your data by emailing [email protected] or reaching out via live chat. We process all requests within 30 business days.

The platform cannot function properly without essential cookies. However, performance and marketing cookies can be disabled through your browser settings, though some features may become limited as a result.

Every promotional email includes an unsubscribe link at the bottom. Clicking it will stop all future promotional emails. However, essential account and transaction emails cannot be disabled.

Foji9 is for users aged 18 and above only. Play responsibly and visit our Responsible Gaming View the page.

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