Foji9 Terms and Conditions — Your Rights & Responsibilities

1 General Terms & Conditions

Foji9 (hereinafter referred to as the "Platform" or "we") is an online gaming service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and foji9.

By accessing, registering on, or using any service on the foji9 platform, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using foji9.

Foji9 reserves the right to modify these Terms at any time. Members will be notified of significant changes via email or an in-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

2 Account Register

When creating an account at foji9, you must provide accurate and complete information. Your name, address, date of birth, phone number, and email must all be truthful. Creating an account with false information is strictly prohibited and may result in account termination.

One Account Per Member Policy

Each individual may operate only one foji9 account. If multiple accounts are found under the same person, all accounts will be closed and all balances and bonuses will be forfeited. If multiple members of the same household share a device or IP address, please inform our support team in advance.

Account Security

Keeping your login credentials (username and password) confidential is entirely your responsibility. You should not allow anyone else to access your account. If you suspect your account has been hacked or accessed without authorization, contact the foji9 support team immediately.

• Password must be at least 8 characters long, combining uppercase letters, lowercase letters, and numbers
• It is advisable not to reuse the same password on other websites
• We recommend keeping two-factor authentication (2FA) enabled
• Avoid logging in on public Wi-Fi networks

3 Age Verification & KYC Process

Foji9 strictly enforces an 18+ policy. You must confirm at registration that you are at least 18 years of age. foji9 may request a photo ID for age verification at any time.

KYC Documents

As part of the Know Your Customer (KYC) process, you may be required to submit any of the following documents:

• Proof of Identity: National ID (NID), passport, or driving license
• Proof of Address: Utility bill or bank statement (issued within the last 3 months)
• Payment Method Verification: Mobile Banking/Nagad/Rocket number used, or bank card details

4 Deposit & Withdrawal Policy

All deposit and withdrawal transactions on foji9 are processed through secure, encrypted channels. We accept Mobile Banking, Nagad, Rocket, bank transfer, and cryptocurrency.

Important Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the deposit
• KYC verification must be completed before your first withdrawal
• Wagering requirements must be met before withdrawing bonus funds
• Foji9 reserves the right to suspend withdrawals in cases of suspicious transactions
• A maximum daily withdrawal limit applies (varies by account level)

5 Bonuses & Promotional Offers

All bonuses and promotional offers on foji9 are subject to specific terms and conditions. Each offer has its own terms listed alongside it — reading them carefully is essential.

Wagering Requirements

To withdraw bonus funds, you must place a required amount in bets — this is known as the wagering requirement. For example, a BDT 1,000 bonus with a 30x wagering requirement means you must wager a total of BDT 30,000 before you can withdraw.

• Bonus funds must generally be used within 30 days, or they will expire
• The welcome bonus is available to new members only and can be claimed once per account
• Accounts may be suspended if bonus abuse (arbing, bonus hunting) is detected
• Foji9 reserves the right to modify or cancel any bonus offer

6 Gaming Rules & Fairness

All games on foji9 use certified Random Number Generators (RNG), ensuring fair and unbiased outcomes. The Return to Player (RTP) information for each game is available in the game details section.

Technical Issues & Cancelled Bets

If your internet connection drops during a game or a technical issue occurs on the platform, the outcome of that round will be determined based on server logs. Server logs are considered the final authority.

• Foji9 reserves the right to reclaim any excess funds paid out due to a software error
• Cheating or the use of bots in gameplay is strictly prohibited
• The dealer's decision is final in Live Casino games
• If an event is cancelled in Sports Betting, the stake will be refunded

7 Responsible Gaming Policy

Foji9 firmly believes that gaming is a form of entertainment, not a solution to financial difficulties. We care about the well-being and happiness of our members, and responsible gaming is a core part of our values.

The following self-regulation tools are available on the foji9 platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Session Time Limit: Set a limit on how long you play in a single session
• Reality Check: Receive periodic reminders showing how long you have been playing
• Self-Exclusion: Self-exclude your account for 6 months to 5 years
• Cool-off Period: Take a gaming break for anywhere from 24 hours to 30 days

For more details, visit our Responsible Gaming Visit the page.

8 Account Closure & Suspension

Foji9 reserves the right to temporarily suspend or permanently close any member's account for any of the following reasons:

• Terms Violation or Suspected Fraud
• Operating multiple accounts
• Providing False Information
• Violation of Anti-Money Laundering (AML) policy
• Bonus Abuse or System Exploitation
• Account access by a minor
• Court orders or requests from regulatory authorities

9 Privacy & Personal Information

Foji9 maintains a detailed policy on the collection, storage, and use of your personal information in our Privacy Policy Available on the page. In brief:

• Your information is used solely for service delivery, verification, and fulfillment of legal obligations
• Your information is never sold to third parties
• International-standard SSL encryption is used to protect your data
• You have the right to request access to or deletion of your personal data

Please also refer to the Privacy Policy page for information on cookie usage. By accessing the foji9 website, you consent to the use of cookies.

10 Limitation of Liability

Foji9 is not liable for the following:

• Game interruption due to internet connectivity issues
• Losses caused by issues with your device or software
• Delays or failures by third-party payment processors
• Losses resulting from unauthorized account access (where caused by the user's own negligence)
• Force majeure events — natural disasters, server attacks, government restrictions, etc.

Foji9's maximum liability will in no case exceed the balance held in your account at the time of the relevant dispute.

11 Terms Changes & Updates

Foji9 may update these Terms and Conditions at any time. In the event of changes:

• The "Last Updated" date at the top of the page will change
• Members will be given advance notice by email of any significant changes
• Continued use of the platform after any changes constitutes acceptance of the updated terms
• If you do not agree to the updated terms, you may request to close your account

12 Contact & Support

If you have any questions about these Terms or need assistance, our support team is available 24 hours a day, 7 days a week.

• Live Chat: Click the chat icon at the bottom right of the platform
• Email: [email protected] (typically responded to within 24 hours)
• FAQ: Find answers to common questions in our FAQ page Available

For any dispute, please contact the support team first. If unresolved, you may file a formal complaint within 14 days. foji9 will endeavor to resolve all formal complaints within 30 days.